Support, cancellation, and refunds
In one line
To contact us, email hello@resultarrange.com for anything at all โ a bug, a question, a cancellation, or a refund.
Getting help
Write to hello@resultarrange.com. We aim to reply within three business days.
Google changes its search pages, and some reports take investigation before we can say anything useful. We cannot promise a custom rule for every situation, a same-day fix, or support for every experiment Google is running on a given week, but we will do our best to help.
If you have a problem, what to tell us about it
The more of this you can include, the faster we get to an answer:
- your Result Arrange version and whether you use Chrome or Brave, including its version;
- which action was involved: Prefer, Hide, or Block;
- the engine and surface: Google All, Google Videos, Brave Search All, Bing web, or DuckDuckGo All results;
- what you expected to happen and what happened instead; and
- a screenshot, with anything personal taken out, if it helps.
Result Arrange never sends us your searches, the results you see, your rule lists, or the pages you visit โ so anything we know about your problem is what you choose to tell us. Please leave out passwords, card numbers, and anything unrelated to the question.
When your trial ends
Each user gets one free 14-day Plus trial. For a new user, it begins automatically when Result Arrange is installed. The first account and guest installation share one trial: a new account continues the installation's remaining time, while an existing account brings its already-established trial status to guest mode. A different user who signs in later uses that user's own trial while signed in. It does not require a card, and it does not become a paid subscription on its own.
If you subscribe during the trial, your first payment is due on the date shown at checkout, never before your current trial ends, and Plus continues without interruption. If you do not subscribe, Plus stops after 14 days and Free continues. Your main tab stays fully editable with Hide and Prefer. Your Plus tabs and extra Saved sets stay visible in a recovery view where you can read, copy, or remove entries but not add or edit them. Nothing is silently deleted. You can subscribe later, without another trial, and the paused rules return if Chrome still holds them.
Getting Plus after checkout
Link confirms the subscription to Result Arrange automatically. If you subscribe after the trial, Plus normally appears right away. If it does not appear promptly, email hello@resultarrange.com for help.
Cancelling Plus
Cancel any time through Link or from the management link in your receipt. Plus keeps working until the end of the month you have already paid for, and nothing renews after that.
Refunds
If Plus isn't working out for you, we'll refund your most recent payment. Email hello@resultarrange.com within 14 days of the charge. This applies to your first payment and to renewals.
We do not ordinarily refund part of a billing period. This does not limit a refund or cooling-off right required by law.
Link may also decide refund requests under its Sold through Link refund policy. Link's policy and any mandatory consumer rights apply in addition to our promise above.
About the charge on your statement
Plus is sold through Link, a Stripe service. Sold through Link, LLC is the merchant of
record for the transaction. Your statement will show LINK.COM* followed by the
Result Arrange statement descriptor, and your receipts and subscription notices come from
Link.
Contact
BranchNode LLC ยท 6545 Market Ave. North, Ste 100, Canton, OH 44721, United States